Transparency You Can Trust

How 1st Credentialing Keeps You Informed Every Step of the Way

When you’re evaluating credentialing partners, transparency isn’t a “nice to have”-it’s essential. You need to know what’s happening with your providers’ applications, how payers are responding, and whether your revenue cycle is protected from credentialing delays.

At 1st Credentialing, we understand that the more informed you are, the more confident you can be. That’s why transparency is built into everything we do-from our day-to-day communication to real-time client access.

Here’s how we keep our clients fully in the loop-and fully in control:

1. Clear, Consistent Communication

One of the biggest complaints we hear from practices switching to us is: ‘I never knew what was going on.’

That doesn’t happen here.

We provide proactive communication, so you’re never left guessing. Our credentialing specialists reach out with updates, flag potential issues early, and are always available when you need us. Whether it’s a pending application or a fast-approaching expiration, we’re in touch before you even have to ask.

2. Transparent Reporting That Makes Sense

Credentialing data should be useful, not overwhelming. We give you easy-to-read reports that clearly show:
– Where each provider is in the credentialing process
– What’s pending or at risk
– What actions (if any) are needed from your team

These reports give you instant insight and peace of mind-especially when you’re managing multiple providers or locations.

3. Regular Meetings That Reflect Your Priorities

We don’t just send emails and call it a day. We schedule regular check-in meetings to review progress, align on priorities, and make sure no detail is missed.

But we go a step further-we prioritize your work based on your specific needs. Whether you’re onboarding a new provider, expanding to new payers, or handling recredentialing, we tailor our workflow to focus on what matters most to you.

These meetings are held on your preferred schedule-weekly, monthly, or as needed-and ensure you always know:
– What we’ve completed
– What’s currently underway
– What’s coming up next

With 1st Credentialing, your most urgent tasks stay front and center-just the way they should.

4. Secure, 24/7 Access with Our Client Portal

Need to check on a credentialing status after hours? Want to resend a signature request or upload missing documents?

Our client portal gives you instant, secure access to everything you need-anytime. From application statuses and credential expiration dates to document uploads and communication logs, it’s all at your fingertips.

No more chasing down emails or waiting for callbacks. You have full visibility.

Credentialing with Clarity and Confidence

At 1st Credentialing, we’re not just here to ‘do the work.’ We’re here to build a relationship based on transparency, responsiveness, and results. When you partner with us, you’ll never have to wonder where things stand or worry about what’s being missed.

You’ll know-because we’ll show you.

Let’s Talk Transparency.
If you’re looking for a credentialing partner who keeps you informed, involved, and in control-we’re ready when you are.

Speak with us to learn more!

Questions? Contact us. Call Today: 512-201-2668 | Book an Appointment | 1stcredentialing.com

At 1st Credentialing, we look forward to partnering with you today!